Shipping & Delivery policy
Instant Access:
All our products are digital and delivered electronically. Upon successful payment, you will typically receive immediate access to your purchased digital goods. Delivery may take the form of an email with download links or access credentials, or availability directly within your account on our website.
No Physical Shipment:
As our products are digital, there are no physical items to be shipped. You will not incur any shipping costs, and there are no associated delivery delays caused by postal or courier services.
Delivery Confirmation:
After completing your purchase, you should receive a confirmation email containing details on how to access your digital products. If you do not receive this email within a few minutes of purchase, please check your spam or promotions folder. If you still cannot locate the email, contact us at [your email address] for assistance.
Access Issues:
If you experience any issues accessing your digital goods—such as broken links or difficulties logging into your account—please contact us at shamey@shameyhansrecords.com. We will promptly work to resolve the issue and ensure you receive the content you purchased.
No Returns or Refunds:
Because these products are delivered digitally and cannot be physically returned, we do not offer refunds or returns. Before making a purchase, please review all product information carefully. If you have any questions or concerns, reach out to us at [your email address] prior to completing your purchase.
Contact Us:
For any queries related to digital delivery or access to your purchased content, please email us at shamey@shameyhansrecords.com. We are committed to ensuring a smooth and seamless delivery experience.